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Effective Date: March 15, 2025

Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your information when you interact with Homemade Creations.

Data Protected SSL Secure GDPR Compliant

Last Updated: March 15, 2025

1

Information We Collect

To provide you with the best bakery experience, we may collect the following information:

  • Name - For order identification
  • Phone number - For order updates & delivery
  • Email address - Order confirmations (optional)
  • Delivery address - To deliver your orders
  • Order details - Your cake & cookie preferences
  • WhatsApp communications - For seamless support
  • Payment details - Transaction records only (no sensitive data)
Note: We only collect information necessary for order processing and customer support.
2

How We Use Your Information

Order Processing

Confirm and manage your cake orders

Delivery Coordination

Ensure fresh delivery to your doorstep

Customer Support

Resolve queries and provide assistance

Order Updates

SMS/WhatsApp notifications

Service Improvement

Enhance our bakery offerings

Special Offers

Festive promotions & new launches

Important: We NEVER sell or rent your personal information to third parties.
3

Delivery & Third-Party Services

For deliveries beyond our service radius, we partner with trusted logistics providers like Porter.

Limited Data Sharing

Only essential information (name, contact, address) is shared with delivery partners.

No Data Retention

Delivery partners cannot retain your data beyond the delivery purpose.

4

Payments

UPI
Secure Payments: We do not store sensitive banking information like UPI numbers.
5

Cookies & Website Usage

What are Cookies?

Small text files that enhance your browsing experience by remembering your preferences.

Your Control

You can disable cookies through your browser settings at any time.

Data Protection

We implement robust security measures to protect your information from unauthorized access.

Security Level Enterprise Grade

While we take every precaution, no online platform is 100% secure.

Communication

By placing an order, you consent to receive:

  • Order confirmation via WhatsApp/SMS
  • Delivery status updates
  • Customer support responses
  • Festive offers (opt-out available)
8

Service Area

Currently serving: Lucknow and nearby areas only.
Orders outside our serviceable location may not be accepted.

Policy Updates

We reserve the right to update this Privacy Policy as needed.

Stay Informed: Check this page regularly for updates.

Contact Us

Have questions about your privacy? Reach out to us:

Homemade Creations
Lucknow, Uttar Pradesh, India
homemadecreations.in
info@homemadecreations.in
By using our website, you agree to this Privacy Policy

Thank you for trusting Homemade Creations with your information.