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Effective Date: March 15, 2025

Terms & Conditions

Welcome to Homemade Creations! By placing an order, you agree to our terms. Please read them carefully before ordering your favorite baked goods.

Active Terms Updated March 2025 Legally Compliant
1

About Homemade Creations

Homemade Creations is a Lucknow-based homemade bakery brand dedicated to crafting delicious, high-quality baked goods.

Cakes

Freshly baked celebration cakes

Cookies

Crunchy & buttery cookies

Seasonal Bakes

Festive special products

All our products are: 100% Eggless • Pure Vegetarian • Freshly Prepared on Order
2

Order Acceptance

All orders are subject to confirmation based on:

Product Availability
Delivery Feasibility
Order Confirmation
Note: We reserve the right to refuse or cancel any order at our discretion.
3

Preparation Time

Please place orders at least 8–10 hours in advance

All our cakes and cookies are freshly baked after order confirmation to ensure the best quality.

Urgent or last-minute orders may not always be accommodated.
4

Pricing

  • Prices are subject to change without prior notice
  • Customisation, special designs, or premium ingredients may affect final pricing
  • Delivery distance may add to the final cost
5

Delivery Policy

Distance Delivery Charges Delivery Partner
Within 2 KM FREE In-house delivery
2 KM - 5 KM ₹50 - ₹100 Porter / Partner
Beyond 5 KM As per actuals Third-party logistics
Important: Delivery timings are approximate and may vary due to weather, traffic, or operational reasons.
6

Pickup Orders

Customers opting for self-pickup should collect their order at the agreed time.

Homemade Creations is not responsible for quality issues due to delayed pickup after preparation.
7

Customised Orders

Once confirmed, customised orders are NOT eligible for cancellation or refund.

Please review carefully before confirming:

Flavour
Design
Message
Delivery Date
Address
8

Cancellation & Refunds

Orders once confirmed and prepared cannot be cancelled.

Refunds are processed only in genuine cases at our sole discretion.

No refund for:

  • Change of preference after preparation
  • Minor design variations (handmade products)
  • Delays due to incorrect customer information
9

Product Representation

Product images are for reference only. Since all products are handmade, slight variations in colour, decoration, or presentation may occur.
10

Allergies & Ingredients

All our products are eggless and vegetarian. However, please inform us about any allergies beforehand.

Homemade Creations is not liable for allergic reactions if ingredient concerns are not communicated before ordering.
11

Intellectual Property

All website content including logos, images, text, product descriptions, and branding is the property of Homemade Creations.

Unauthorized use or reproduction is strictly prohibited.
12

Limitation of Liability

  • Indirect or incidental damages
  • Delivery delays beyond reasonable control
  • Third-party logistics issues
  • Misuse of products after delivery
13

Governing Jurisdiction

These terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Lucknow.

14

Contact Us

Homemade Creations
Lucknow, Uttar Pradesh
homemadecreations.in
info@homemadecreations.in
Quick Support
Mon-Sun: 10:00 AM - 8:00 PM
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By placing an order, you agree to these Terms & Conditions

Thank you for choosing Homemade Creations!